Frequently Asker Questions

DAILY MAINTENANCE

• Verify that all limit switches (X-axis, Y-axis and Z-axis) are working properly.
• Ensure there is sufficient liquid in the chiller and that it is flowing freely throughout the system and laser tube without air bubbles. We recommend using distilled water or plumbing antifreeze to the water chiller.
• During peration, always monitor the machine to prevent heated materials from catching on fire.
• Check the workspace and thoroughly clean as necessary.
• Inspect the mirror and lens on the laser head, which should always be free from dust and debris to avoid system damage
• Check all ventilation slots and make sure that they are free from cdebris to ensure continuous flow of extracted air.

WEEKLY MAINTENANCE

• Clean the water tank of the water chiller and replace the circulating water once a week.
• When there is insufficient suction of the fan, first turn off the power supply, remove the inlet and outlet ducts on the fan, remove the dust inside, then turn the fan upside down, and pull out the blades on the inside until they're clean, then install the fan again.
• Periodically re-adjust the level of the machine  to ensure the accuracy of cutting.
• If you use a fume extractor to ventilate air, routine monitoring of the activated carbon inserts and filter is imperative to maintain maximum extraction efficiency.

HOW TO CLEAN LASER FOCUS LENSES

• Turn off the equipment. Have some cleaning wipes on hand.
• Carefully remove the lens to prevent falling.
• Gently wipe the lens without damaging the surface.
• Make sure that the concave surface is downward when installing the focus lens.

All BesCutter CO2 Lasers come with:

• Exhaust fan 
• Air exhaust pipe 
• Industrial water chiller 

Installation

• An installation and setup video is provided when you purchase our machine. 

• Typically, setup takes about one day for first timers. Experienced users can expect to install in 1-2 hours. 

BesCutter CO2 Laser Cutting and Engraving Machines are operated using laser control software (RDWorks or other) you, however, you can use any of the following programs to design your projects:

• CorelDraw
• Adobe Illustrator
• AutoCad
• Solidworks
• Any other vector design and editing software
• RDWorks
• Other laser machine control software